“Feedback lets us engage with guests before they post negative reviews online and encourages happy customers to review us on Google. It’s a game changer for improving customer experience.”
Dan McKay, VP Technology Services at Hungry Howie’s
How It Works
Easily capture customer feedback through customizable digital surveys, respond quickly to issues, and encourage positive reviews on Google.
Take Control with a Powerful Dashboard
Monitor feedback, analyze trends, and manage engagement at any scale.
Customizable Access – Set user roles and permissions to keep your team aligned.
Respond to Feedback – Track customer sentiment and performance across all stores.
Trend Reports – Export and analyze feedback trends to enhance operations.
AI-Powered Inbox for Effortless Engagement
Respond faster, smarter, and in your brand’s voice.
AI Reply generates professional, on-brand responses instantly.
“Match My Brand” ensures every reply reflects your restaurant’s unique tone and personality.
Turn feedback into action — building loyalty and protecting your reputation.
Strengthen Brand Reputation
Encourage happy customers to support your online brand.
Google Review integration prompts 5-star customers to share online.
Drive Customer Loyalty
Build and grow your online revenue.
Appreciation campaigns to drive repeat orders. Direct customer engagements to build relationships with your guests.
“The guest feedback portal has made a positive impact on our operation. It gives us direct insight into our guests’ experience and allows us to follow up with them.”
Joel Mills, Co-founder of Piesano’s
Explore More of HungerRush 360
