Loyalty Program Software Features
Promote repeat business and happier customers for your restaurant through HungerRush’s restaurant loyalty program. Our loyalty service provides a complete customer experience that connects with all HungerRush solutions.
- Manage all of your locations with one portal log-in
- Create loyalty programs which can be set up independently with custom store groups
- Customer rewards can be managed from any HungerRush ordering platform
- Point and reward configurations can be quickly and easily updated at anytime
How Our Customer Loyalty Software Works
Restaurant loyalty programs are a proven approach at increasing sales and customer retention while growing your brand and reputation.
- Customer loyalty data is communicated in real-time through all HungerRush ordering platforms.
- Customers can be easily enrolled with just their first and last name, phone number, and email.
- Your employees can easily look-up member accounts using the customer’s phone number, email, or membership ID number.
- Rewards points are automatically calculated and issued to the customer’s account during the purchase process. No additional steps are needed.
- Loyalty members will receive automatic account status updates after their completed order.
- Loyalty members can review their current point standings and available rewards through your HungerRush Online Ordering website or mobile applications.
Own Your Customer Data
Restaurant owners realize the benefits of owning their customer data. They have processes in place to make sure they can optimize their data and put it to the best use possible. Owning your customer data allows you to:
- Better Understand Customers: learn when they’re most likely to place an online order, how much they’re willing to spend, and which promotions appeal to which types of customers
- Communicate More Effectively: efficiently and effectively communicate and market to your customer base by learning how and when they like to be reached
- Retain Customers: with any relationship, the foundation of trust is built with effective communication and understanding. Owning your customer data gives you a better understanding of customer needs and how to address them
HungerRush Loyalty FAQs
How long will set up take before our restaurant can implement a customer loyalty program?
HungerRush Loyalty set-up typically takes 7-10 business days to complete. Once customer loyalty software purchase is complete, a HungerRush System Integration specialist will reach out to coordinate configuration and up-times based on your store’s operating hours.
Are there limits to the customer database size, transactions, or emails sent?
No! With HungerRush Loyalty you pay one flat fee for unlimited admins, unlimited customer communications, unlimited loyalty member profiles, and unlimited transactions.
How will my customers sign up for my loyalty program?
Customers can register for your loyalty program by creating an account on your HungerRush Online Ordering website, through your HungerRush Mobile App, or during their next in-store visit. No purchase is required, so you can have your customers sign up online so they don’t have to wait in line!
How do I set up customer promotions?
You have the power to build program rules whenever you want. Log into your HungerRush Loyalty management portal and use the intuitive rule generator to specify times, days of the week, items or dollars spent to qualify for a reward.
See Firsthand How HungerRush Can Help Your Restaurant
HungerRush is a fully integrated restaurant management system that lets the restaurant own the relationship with their customer. It creates guest experiences to drive repeat business, makes customer data accessible to analyze and put into action, and creates operational efficiencies to increase profit margins. All in an easy-to-use and highly configurable system.
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