BLU Restaurant and Lounge
“Initially I was so nervous about switching from Micros to HungerRush – change is uncomfortable, no matter what the situation is, and I was very accustomed to the Micros system. Once the installation and training began, I KNEW we had made the right decision. The installers were extremely knowledgable, professional and very detailed. Beyond that, they were also very helpful and friendly, always going above and beyond for us during the installation process. They broke the language down so that it wasn’t super tech-y; we could easily understand everything they showed us. I was so impressed. They treated our staff like family. HungerRush’s communication and customer support are both amazing; they are #1 in customer support over any other company I have dealt with.
With Micros there were lots of problems with security – HungerRush is set up so that the loopholes that existed in Micros are non-existent. HungerRush offers much more control and security. Updating the menu, changing prices, renaming buttons – ALL of these things are SO much easier with HungerRush. Micros makes everything overly complicated with too many steps – it’s a hassle. Unnecessary.
HungerRush is just a better system, what else can I say? FIVE THUMBS UP!”
Win Place or Show Sports Bar & Grill
“Before HungerRush we were using Micros. The biggest difference between the systems that I noticed after we switched was that we now had the ability to make changes and update menu items ourselves very easily. Micros was not user friendly in that way at all. In fact, it was HungerRush’s ease of use that really sold me on the system. My staff loves the modifiers – now they can tell the kitchen details with the click of the button, whereas before they had to run back to the kitchen to verbally relay that info. This was an amazing change for them!
The number one feature for me is the wireless tablet. The handheld unit is AWESOME. When we’re very busy and 5 tables come in at the same time, I can now walk table to table with the tablet taking orders with ease, without running back and forth to the POS station at the bar. The wireless tablet speeds up the ordering process SO MUCH. I love it!
Another huge difference between Micros and HungerRush is the quality of customer support. One time, during the Micros days, we experienced a horrible lightning storm that knocked out power in the entire building. When we called Micros for assistance getting the POS going again, they refused to help us over the phone. We had to wait for them to show up for an on-site service call, which is completely ridiculous. We recently went through a snow storm that had a similar effect – the whole building lost power suddenly. We called HungerRush and they helped us get back on track within minutes. The difference is clear – HungerRush is the better system by far!”
“I switched from Aloha to HungerRush because I wanted to minimize POS issues and maximize my potential. HungerRush offered competitive rates, provided hands-on training in-house, and HungerRush is just easier to work with in general.”
Stanley’s Famous Pit Bar-B-Q
“Previously, Aloha POS was the system I was using, but they offered no technical support. I switched to HungerRush POS because the technology was innovative, the management and marketing tools were great, and they offered online ordering, which I wanted very much. The sales, installation and training process with HungerRush was great! I would recommend the company to people I know.”
P’s & Q’s Autobody
“Prior to HungerRush we were using Aloha, but it wasn’t a good fit – we needed something more up to date. We got that and so much more when we switched to HungerRush. Not only is the technology more cutting edge, but the system is just so user friendly – much easier to use than Aloha. Ease of use is really the main thing with me – it’s difficult for me to put into words just how user friendly HungerRush is, honestly! I really like how fast the system is, as well, and the biometric fingerprint reader is awesome (and cool!). HungerRush is the absolute perfect POS system for us – I couldn’t ask for better.”
Wine on Third
“Antiquated is the best word I can use to describe the Aloha system. The reporting wasn’t very good either, so we decided to switch. The HungerRush system is so much more user-friendly- my staff and I are very happy with it. I’ve also had really good luck with calling into HungerRush’s Customer Service department compared to Aloha’s.”
The Hot Rock Bar & Grille
“Prior to HungerRush we were using Micros, but the operating system was very old. It was time for something new – an upgrade. HungerRush has far more features than Micros did – features that help me accomplish my tasks more quickly, especially with regard to back office work. Payroll is incredibly easy to do and the reporting features are awesome. Micros’ reports were 12 pages long per report! HungerRush has everything laid out simply for me on a single page, and it’s very easy to read.
I’m not an incredibly computer savvy person, but HungerRush is SO easy to use – it’s idiot proof, like POS for dummies! So user friendly. My staff says the same thing. They love it. Here’s a good demonstration of just how easy it is – recently we had a holiday party here at the bar, and we brought in outside bartenders to run the bar while the staff had fun. We literally had to train these people for 10 – 15 seconds on the POS and they were ready to go. And they loved it too! We’re all very happy with our HungerRush system.”
“Aloha offered poor reporting and a lack of flexibility with customer requests. I switched Lazy Moon to HungerRush because the system offered a better ease of use and more efficient reporting. HungerRush was also the most open to technological advancement.”
J.Roo’s Restaurant & Bar
“We were using Aloha, but their service was very bad and we felt it was time for a change. We demo’d about a dozen POS companies and HungerRush had the most options and features; it was also the easiest to operate. Everyone at HungerRush was excellent during the sales, installation and training process. The installation was fast, the menu was 90% built before arrival, and ever since the customer service has been amazing. HungerRush is SO much better than any other POS we have ever encountered.”
The Dirty Bourbon
“Prior to HungerRush we were using Micros, but it was awful. We researched all of the best POS systems out there and HungerRush was the most impressive, especially in terms of ease of use, functionality, and reporting. HungerRush has a great product and provides excellent service. I’ll definitely be recommending this system to other bar owners.”
“Before HungerRush we were using Micros, but we wanted a POS with a better loyalty program and the ability to manage from any station. We also wanted to become PCI compliant. After looking at basically all of the POS companies at this year’s NRA Show, we selected HungerRush POS because of these reasons, plus the ease of use, especially when it came to adding items, modifiers and preferences. We were treated very well during the sales, installation and training process – everyone we dealt with was patient, diligent and calm.”
“After years of research, I made the switch to HungerRush because of the system’s ease of use. HungerRush is more user friendly than any other system I’ve worked with, hands down. I’ve tried Micros, Aloha and Digital Dining, but none of them could encompass our needs, our format, our brand – they just couldn’t do it, or if they could, it was a complete headache and not worth it.
Working with Aloha was a nightmare. I was calling their tech support constantly and even the tech support staff couldn’t successfully deal with my calls. You practically have to be an IT tech yourself to even run Aloha’s program.
With HungerRush, it’s exactly the opposite – it’s so simple and efficient. The other POS companies also lacked the biometric fingerprint authentication feature that HungerRush provides. We saw labor drop 10% right away because of this feature! We immediately saw a 15% – 25% increase in sales, too. HungerRush has really paid off for us.
HungerRush is so much more user friendly than any other POS system I’ve ever seen – I call it Aloha on steroids!”