Platform / Guest Engagement / Feedback & Surveys
Guest Engagement
Hear from guests before they leave a bad review
Address guest feedback in real time with AI Reply, and turn happy customers into 5-star Google reviews.
HungerRush Feedback sends guests a survey after every online order, then routes responses straight to your dashboard. Unhappy guests get a fast, AI-assisted reply before they post publicly. Happy guests get prompted to leave a Google review. No separate tool required.
Catch problems before they go public
Negative feedback routes to your inbox with AI Reply, so you respond before a guest posts online.
Grow your Google reviews
Happy guests are automatically prompted to share a 5-star review.
One dashboard for every response
Manage every customer conversation and survey result in one place.
Spot trends across locations
Trend reports surface recurring issues before they become a pattern.
The guest feedback portal has made a positive impact on our operation. It gives us direct insight into our guests' experience and allows us to follow up with them.
90 minafter an online order, the survey goes out automatically
5-starfeedback routed straight to a Google review prompt
Common questions
Automatically. A feedback survey goes out 90 minutes after an online order, with no manual work required.
It sends an email notification and routes straight to your dashboard with AI Reply, so you can respond quickly, before it becomes a public review.
Yes. Guests who leave 5-star feedback are automatically prompted to share it on Google.
Yes. Trend reports surface recurring patterns across every location, not just one store at a time.
Answer it before it's public.
A 30-minute demo, on your schedule. Transparent pricing before you leave the call.