Restaurant Technology

 

Restaurant Technology
What Is a Point-Of-Sale System and How Does It Help Restaurants Increase Business?

Point-of-sale (POS) systems have drastically improved since the early days of mechanical cash registers that only recorded sales. Today’s cloud-based POS systems are feature-rich, offering functionalities beyond order placement and transaction processing. They can manage inventory, track customer data, payroll, and manage delivery—all through a unified ecosystem that flows smoothly. This restaurant technology is making […]
Restaurant Technology
The Simple Restaurant Tech Stack: A Minimalist Operator’s Guide

Restaurants are spending more on technology each year, with 68% of operators believing their tech spend will increase in the future. While technology provides significant advantages to a restaurant environment, it also has the potential to drastically increase operating expenses through monthly or annual subscription fees.  Restaurant owners interested in adding more technology to the […]
Restaurant Technology
How to Automate POS Order Entry from Restaurant Delivery Apps and Phone Orders

Entering orders into the point of sale system introduces a point of error into the restaurant experience: hitting the wrong pizza size button, adding parmesan cheese instead of provolone, plain forgetting to add fried zucchini stick.  Automated POS order entry can circumvent all these potential errors and be a time (and profit) saver. But only […]
Restaurant Technology
Phone Automation Is a Restaurant Labor Lifesaver: “Helping Our Retention Rates by Lowering the Stress in Stores”

Imagine running a QSR chain with 400+ locations across 20 states, and never having to worry about staffing issues. Sounds too good to be true, right? Well, that’s exactly what Jet’s Pizza achieved with one simple solution: phone order automation. Phone order automation is a restaurant labor lifesaver that can help you overcome hiring challenges […]
Restaurant Technology
Most Restaurants That Adopt AI Phone Ordering Will Leave Money On The Table. Here’s Why.

Source: Canva AI phone ordering is no passing fad. By 2029, the voice technology industry is projected to reach a staggering 50 billion USD. But here’s the problem — most restaurant owners that adopt AI phone ordering are leaving money on the table. AI ordering isn’t just a standalone solution that automates voice orders. It’s […]
Restaurant Technology
What We Learned Handling 5 Million AI Phone Bot Orders at Restaurants

Ever wondered how the latest advances in AI can help you process more orders and boost your bottom line? We did. That’s why we built OrderAI, a smart AI platform that lets customers order by phone or text without any human involvement. We were experimenting with AI 5 years before ChatGPT was a thing. In […]
Restaurant Technology
The Sandwich Shop Technology Checklist: Everything You Need to Thrive in 2023

Photo by Mai Pham The sandwich industry is booming, with the total market projected to grow by $11.69 billion from 2020 to 2025. The most successful sandwich shops and brands are leveraging ever-smarter technology solutions to make the most of the opportunity through their POS systems. But when you’re running operations using disconnected spreadsheets, software […]
Restaurant Technology
9 Ways Restaurant Phone Artificial Intelligence Is Different Than Old-School Chatbots

Source: Canva If you’re like most people, you probably cringe a little at the word “chatbot”. We all had terrible, clunky chatbot experiences in the 2010s. They couldn’t understand what we wanted, they were extremely limited to pre-written scripts, and in the case of voice assistants like Siri or Alexa, we got stuck in loops […]
Restaurant Technology
Physical Robots Are Not The Best Way To Optimize Restaurant Operations

Are physical robots really the future of restaurant tech? The answer might surprise you.
Restaurant Technology
Meet OrderAI Talk: The Restaurant Industry’s Most Sophisticated Voice Ordering Phone Bot

Authored by: Matthew Dieden (Product Marketing Manager) Restaurants today are buckling under the pressure of the hiring crisis—but the latest strides in AI technology can slash restaurant labor burdens. That’s where OrderAI Talk comes in. HungerRush’s OrderAI Talk is a super smart voice ordering phone bot that takes customer phone orders and frees up staff […]
Restaurant Technology
A Native DoorDash Marketplace Integration Comes to HungerRush: Here’s What It Means

Authored by: Shawn Hagist (Director of Product Management) Source: Shutterstock Until now, restaurants that wanted to accept orders from DoorDash with their POS (Point of Sale) system had to use third-party aggregator software to push the orders directly into the POS or manually input orders from a DoorDash tablet into the POS.  No one wants […]
Restaurant Technology
The Inevitability of Contactless Payments

Authored by: Dan Wallin (Vice President of Product Management) The world is learning to live with the coronavirus illness, but while many consumers are returning to pre-pandemic behaviors and preferences, there’s one trend that’s clearly marked as an inevitable new normal: contactless payments. Consumers are not shy about the direction they want their favorite restaurants […]
Restaurant Technology
Short On Labor? How Restaurant Technology Can Reduce Labor By 21%

Pandemic shortages are still hurting the restaurant industry—this time it’s not paper plates or potatoes. It’s people. The labor shortage is hitting restaurants hard, but there are powerful ways to offset the missing labor with intuitive restaurant technology. Restaurant tech can help you make the most of the staff you have, and lessen the burden […]
Restaurant Technology
Text Ordering is the Rising Restaurant Trend of 2021

The explosion of digital ordering for food in the last year has been highly profitable—for third-party delivery apps. For restaurant chains, the story’s been a little different. The big apps take such massive commissions, restaurants are racing to find the next big trend in consumer ordering behavior that isn’t a costly pay-to-play scheme. And that […]
Restaurant Technology
It Pays To Innovate: How Restaurant Chains Stay Top-of-Mind with Tech-Savvy Customers

How can restaurant chains stay ahead with technology? Well for years, we’ve predicted a changing landscape for how customers interact with restaurants digitally. Most of the time we were right (mobile ordering, delivery growth), but there were also some false starts (remember chatbots?).  We’re not making predictions anymore—the age of tech-savvy customers is here and […]
Restaurant Technology
4 Ways Artificial Intelligence Is Helping Successful Restaurants Scale Faster in 2021

We’re well into the era of restaurant automation with order aggregators, kitchen robotics, and contactless delivery. But the next phase of restaurant technology is at our doorstep—and it’s going to change how customers and restaurants interact all over again: Restaurant Artificial Intelligence. Machine learning and AI are already making their way into restaurant chains around […]
Restaurant Technology
6 Ways COVID Is Accelerating the Tech Transformation of the Restaurant Industry

Restaurant-goers from just five years ago wouldn’t recognize the restaurant industry of 2021. The coronavirus pandemic spear headed the transformation of the restaurant industry and how operators function today. Online ordering, ghost kitchens, QR codes. The digital transformation of the restaurant industry is in full swing, and it doesn’t seem to be slowing down. Let’s […]
Restaurant Technology
3 Restaurant Tech Solutions to Consider for Spring

Operating a restaurant requires you to manage many moving parts expertly. It can often feel challenging to keep up with continuous change, especially when it comes to restaurant tech solutions. It’s impossible to keep up with customer demands and grow your business if you’re flying solo. That’s why the most successful restaurateurs work smarter, not […]
Restaurant Technology
Navigating the Future of Off-Site Operations in 2021

Last year, many restaurant owners had to adapt to changing circumstances with lightning speed. Customer convenience has never been more critical for the success of your restaurant. You’ve already had some time to get used to off-site operations. Now, it’s time to optimize them. Look for long-term ways to invest in your restaurant’s off-site dining […]
Restaurant Technology
3 Ways Text Ordering Will Transform the Restaurant Industry

While the restaurant industry as a whole faced a lot of growing pains this past year, one silver lining that came out of the struggle was the rise of digital solutions like text ordering. Innovative restaurant technology acted as a saving grace for many restaurant owners who struggled to keep up with the chaos of […]
Restaurant Technology
The One Technology Solution Your Restaurant Needs for 2021

The impact of the pandemic has forced many restaurant owners to reevaluate their operations to survive and grow past the crisis. With dips in revenue this past year, it’s essential to cut costs and research the best options for your restaurant. Having up-to-date technology is crucial for business growth and success. But not all restaurant […]
Restaurant Technology
What Does Windows Embedded POSReady 7 “End of Life” Mean for Restaurants?

In October 2021, Microsoft will no longer support (and more importantly, update) Windows Embedded POSReady 7 operating system. Why does this matter to me and my restaurants, you ask? A significant portion of legacy Point-of-Sale (POS) systems have used this as the operating system on their devices. This system no longer allows for important security […]
Restaurant Technology
How Grubhub, OpenTable, and Other Technology Platforms Profit Off Your Restaurant Data

Third-party platforms and marketplaces are not new to the restaurant industry, but as their long-term impacts become increasingly clear (and ominous), more and more restaurant franchise operators are asking: Do we really want to be chained to them? The opportunities sparked by third-party platforms like Grubhub, OpenTable, Yelp, and others come at a cost—and we’re […]
Restaurant Technology
Goodbye, POS: HungerRush 360 is the Future

When McDonalds became the first restaurant in the world to adopt the digital point of sale (POS) system in 1973, it was a game-changing moment. In the fifty years since, POS systems have evolved to encompass a wide array of features, used by almost every restaurant in the United States. But the POS model has […]
Restaurant Technology
The Pitfalls of the Free POS: When it’s too Good to be True

The Downfall of the Free POS System Business Model  There’s no doubt that a free POS system is attractive. Low-cost, or even no-cost, systems appeal to any business looking to save upfront costs and focus their resources on other business essentials. However, these deals are often a trap, especially for small or startup restaurants with […]
Restaurant Technology
Demystifying the Cloudiness in Cloud-Based POS Systems

A recent article from Reforming Retail discussed the reasoning behind a recent acquisition of Cloud POS provider.  The reasoning was to make the provider more competitive and address market needs.  As I read through the article, I was reminded that the ambiguity surrounding the Cloud moniker has now reached the Point of Sale industry. There […]
Restaurant Technology
Considering a New Pizza POS System? Don’t Forget About Overlooked Features

Pizzerias are a unique vertical of the hospitality industry. Even a skilled full service  restaurant owner or bar manager would need to learn the nuances of the pizza industry to succeed.  In the same way, you wouldn’t expect a traditional restaurant point of sale (POS) system to have the capabilities to address all the distinctive […]
Restaurant Technology
How to Increase Check Sizes Using Your Restaurant POS System

The most successful fast casual restaurant owners understand that the point of sale system they use needs to include features specifically for the way they operate. They know their business challenges and how to leverage the unique functions of a fast casual restaurant POS to grow the average check size per customer. Average check size is a […]
Restaurant Technology
Three Indicators You Need a Point of Sale System Built for Fast Food Restaurants

If you’re managing one or more fast food restaurants you know just how critical your point of sale system is to your bottom line. The restaurant’s POS can literally make your customers’ experience a great one or a terrible one. If you find that the POS at your quick service restaurant isn’t able to keep […]
Restaurant Technology
How Fast-Food POS Improves Speed of Service

Many technological advancements have been made since drive-thru service was introduced in 1947. Despite the technological improvements, speed of service has been declining in recent years. Annual drive-thru performance studies by QSR Magazine found that average drive-thru wait times were 225 seconds in 2017, up from 173 seconds just five years prior (i.e. 2012). Owners attributed much of […]
Restaurant Technology
5 Ways a Tablet POS Can Help Grow Your Restaurant

Did you know that integrating  tablet POS into your day-to-day processes will increase operational efficiencies, boost sales, and optimize the customer experience? Leveraging tablet POS technology offers several benefits to your staff, customers, and restaurant. Here’s what a tablet POS can do for your restaurant: 1. Obtain More Orders With Ultimate Mobility Your servers can submit […]
Restaurant Technology
3 Benefits of Partnering with HungerRush

Restaurant management technology, such as restaurant point of sale, is necessary if you want to stay competitive. From front-of-house to back-of-house operations, restaurant management technology is used to streamline processes, gain valuable data, conduct accounting. You should also be able to manage inventory and labor, and improve the customer experience to grow your business. Not all […]
Restaurant Technology
4 Innovative Restaurant POS Reporting and Management Features All Pizzerias Need

Whether you own one store or a multi-unit chain, managing a pizzeria has its challenges. But a pizza point of sale (POS) system that includes these specific restaurant reporting and management features can help you coordinate sales, labor, menu, inventory and other information to make better decisions that will increase operational efficiencies across your entire […]
Restaurant Technology
3 Restaurant Technologies Driving the Evolution of the Restaurant Industry

We live in an era of unprecedented connectivity. The increased internet usage of today’s consumers provides abundant customer data that smart business owners can leverage to drive revenue. The restaurant industry is no exception. Restaurant technologies are moving quickly from “nice-to-have” to “must-have” status in order to stay competitive or even survive. Here’s how restaurant […]
Restaurant Technology
Must-Have Pizza POS Features that Will Grow your Pizzeria

Pizzerias rely much more heavily on technology today than they used to. Pizza POS software developers are always innovating and adding new features as needs arise in this ever-evolving industry. As customer demands grow and preferences change, you need to make sure your pizza POS is equipped with the right tools for the job. Here […]
Restaurant Technology
New Point of Sale System for Fast Growing Food Specialist

Nestled in New Jersey in the midst of counties with numerous state and local colleges is a small but growing fast food operation with a unique twist that has high appeal to college age students.  They recently swapped out an old POS system in one of their stores for a new one.    The enterprise […]