Serving six states with over 110 locations in the eastern US, Giovanni’s Pizza has built a loyal customer base by serving signature food products from recipes that customers have enjoyed for multiple generations. Two years ago, Giovanni’s stores were dependent on a multitude of POS systems including HungerRush in some stores. However, many locations still leveraged paper tickets and lacked online ordering capabilities. While Giovanni’s corporate office was committed to a hands-on approach in helping store owners grow, the lack of technology clouded visibility into restaurant performance and was hindering future growth.
After an exhaustive evaluation of 32 different point of sale systems, Giovanni’s selected HungerRush’s integrated system as the company standard. The selection included online ordering and a Giovanni’s branded mobile app, loyalty and rewards, and reporting and analytics. Giovanni’s found that the HungerRush system had the features and capability that the corporate team required, coupled with enhanced system reliability and a seamless integration into their stores.
Since implementation, online ordering has provided a strong boost in sales and has made individual store owners more successful. Increased visibility from an integrated POS with reporting and management has been eye-opening. “With online ordering in place, our stores are seeing more than $3 ticket increase over in-store purchases,” says Brent Cordial. “And now that we have the HungerRush system with reporting software, our stores are making more money than ever before.”